Alison Green of U.S. News and World Report recently compiled a list of 5 ways companies mistreat job seekers.
1) "Having no regard for the candidate's time."
2) "Not sharing their timeline."
3) "Refusing to share their salary range, but asking for yours."
4) "Misrepresenting the work."
5) "Not notifying candidates that they are no longer under consideration."
The full article and some expansion on each of these items can be found here.
2, 3, and 4 are downright shameful and there is no plausable excuse for them. Often times, however, we've found that 1 and 5 are accidental and are caused by time and volume pressures.
That's no excuse. It hurts your company's reputation.
Take a look at your process. If you find that you are guilty of 1 and 5 above, ask yourself if these are simply being overlooked. That is, are you unintentionally disregarding the candidate's time or not notifying them when they are chucked from the pool? If the answer is yes and you think it's because you are buried in work, then something is wrong with your recruiting process. Maybe it's time you looked into ways to simplify or streamline your process and give up the notion that you can handle it all yourself.